Testimonials



What a great place to rent a car from. As a 22 year old it's difficult to find a place that will rent you a vehicle that's actually fun to drive. Hertz, Enterprise, Avis, etc (all the big-name rental companies) have age restrictions on anything other than boring Camrys, Aveos and other econoboxes -- but not Black and White! I was able to rent a Porsche Boxster without having to pay any silly "underage fees" like most other places wanted to charge me. Speaking of cars, go take a look at what B&W offers for rental vehicles -- it's not your typical fleet of boring, awful-to-drive budget-boxes. B&W offers vehicles that are fun an exciting to drive and look at. I booked my rental about two weeks before my trip. I sent in my insurance verification and everything was all set for me when I landed. I placed a few phone calls to make rental changes and they were very accommodating and friendly while helping me. Once I arrived at LAX I called the B&W office and they had a car picking me up in under ten minutes. Darnell, the representative who picked me up and took care of all my paperwork, was extremely polite, helpful and fun to chat with. He took care of my paperwork quickly and efficiently and had me in the Porsche in no time after arriving at the LAX office. I needed a second vehicle for after I returned the Porsche (I needed something with a back seat to accommodate other guests joining my trip) so I booked a Volkswagen CC. About a week before my trip, B&W called me to inform me the CC would be unavailable because the individual renting it had extended their time with it. Black and White upgraded me to a Mercedes C300 at no additional charge -- you can't beat a free upgrade! I didn't have to beg, hassle or fight for an upgrade, which was really convenient and shows stellar practices by B&W. I also dealt with Jonathan and Amber throughout my rental term. They were both extremely helpful and accommodating -- they really are genuinely nice people. When I asked to extend my Porsche rental by a day, they allowed me to do so with no questions asked. I will definitely rent from B&W the next time I'm in LA. You can't beat a great lineup of cars, courteous and professional employes and first-class service. Thank you, Black and White, for making the driving part of my California trip so easy, fun and exciting!

 

Date of Posting: 05 October 2011
Posted By: Robert Scarano
New York




Have made 2 booking with the company and have always been amazed by the commitment and services that they have exhibit all these time. being a service agent myself, I have gain exposure to what is really required to have good service standards. Specially commendation to Amber who is always there for me. good job guys!

 

Date of Posting: 17 August 2011
Posted By: Ray Ong
Travel Agent, Singapore
www.amnericanexpress.com.sg




I recently rented an Escalade ESV. The vehicle was in very good condition and everyone at B&W was a pleasure to deal with. They picked me up at LAX and took me to their air port office. The process was quick and efficient and a lot less hassle than I was expecting. I would definitely use B&W again.

 

Date of Posting: 26 July 2011
Posted By: Kirby Ell
Vancouver




I rented Porsche Boxster from Black and White and it was nice~ Thanks to you guys, I was able to cruise down the PCH with lots of fun! Their customer service is awesome as well! Good job guys!

 

Date of Posting: 05 September 2010
Posted By: Dennis Lee
Los Angeles, CA




I frequently rent from B&W (C63, Carrera 4S, SL550) and am never disappointed. Their superior service and great selection have made me a loyal repeat customer.

 

Date of Posting: 16 August 2010
Posted By: James Shifflett
Acct Manager, Iron Mountain, Pasadena




I really wanted to make my girlfriends and my anniversary special by cruising along PCH in a nice car for a day. Black and White was very helpful and quickly got us into a 911. One of the best days of my life. Thanks Black and White!!

 

Date of Posting: 27 June 2010
Posted By: Andy Vierra
Musician, Riverside
myspace.com/the4shadow




I needed to rent a Range Rover Sport for my daughter?s prom night that she just had to have (from the color to nice wheels) and B & W Car Rental came through when others could not or was just too expensive. Thanks B & W Car Rental for making my daughter's prom night what she wanted.

 

Date of Posting: 22 May 2010
Posted By: Nolan Rayson
Offshore Oil Production Operator, Long Beach




I was visiting Beverly Hills from Orange County. I needed a car delivered to the W Hotel totally last minute and they took care of it. Great service, nice new website too : ) -Amy

 

Date of Posting: 04 May 2010
Posted By: Amy Shelley
School Teacher, Laguna Beach
www.liveit.com




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